🍷Shopify is leveraging its agility and technological prowess to help mercha𝓡nts navigate an increasingly complex global trade environment, according to company president Harley Finkelstein, who remains optimistic despite recent market pressures.
Speaking on CNBC’s “Squawk on the Street,” Finkelstein addressed investor concerns following Shopify’s latest quarterly results, which showed a wider loss and operating income below estimates, though revenue exceeded consensus at $2.4 billion, up 27% year-over-year.
“Even in an uncertain market, revenue was up 27% to 2.4 billion, free cash flow margin hit 15%, and it was our seventh consecutive quarter of GMV growth above 20%,” Finkelstein told CNBC, emphasizing the company’s ability to balance growth and profitability.
As global trade tensions mount, particularly with recent tariff announcements, Shopify has rapidly developed tools to help merchants adapt. “Shopify was built for times like this. We’ve been at this for 20 years now,” Finkelstein explained. “Our objective, our mission is to shoulder complexity so our merchants don’t have to.”
These tools include duties calculation features for cross-border payments, a quickly-developed “local buy local” filter that allows consumers to purchase directly from merchants in their own countries, and improved duty collection systems for checkout processes.
The company’s business model, which serves merchants across various geographies, sizes, and industries, provides Shopify with significant resilience against regional economic challenges. “We have merchants everywhere, all sizes, across every geography and every vertical,” Finkelstein noted. “Our merchant base is not concentrated in any one particular geography or any one type of industry.”
This diversification appears to be paying dividends. According to Finkelstein, Shopify’s data shows the company gaining market share in both the U.S. and Europe, with no indications of a slowdown through April. He emphasized that 38 out of 39 quarterly cohorts of merchants on Shopify since the company’s 2015 IPO have outperformed the broader e-commerce market.
When questioned about whether larger retailers might have advantages in navigating tariff disruptions, Finkelstein pointed out that Shopify🌄 serves both enterprise clients—mentioning recent additions like VF Corp, LVMH, J.W. Anderson, and Carrying Beauty—and smaller merchants who benefit from gr🏅eater agility and flexibility.
The discussion also touched on concerns raised by UPS CEO Carol Tomé regarding small businesses with single-source supply chains in China. While acknowledging that “exposure does vary by merchant,” Finkelstein maintained that Shopify has “not seen meaningful impact on GMV” thus far.
“Small businesses tend to be a little bit more nimble. They tend to be a little more agile, that they can make changes a lot faster,” he explained.
Highlighting Shopify’s significant market position, Finkelstein noted that approximately 12% of all U.S. e-commerce now flows through the platform, making it “the second largest online checkout in America.”
As global trade uncertainties persist, Shopify appears committed to continuing its rapid pace of innovation. “If you look at our velocity of product shipping right now, it’s unequivocal. It’s unlike anybody else,” Finkelstein concluded.
Source: CNBC’s “Squawk on the Street”